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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse. Purchasers may not be tax exempt merely because Obenauf's Inc. is not required to collect sales tax in other states. Purchasers may be required to file a "Use Tax Return" and pay any tax due.
I have a question on my charges.
  Click the "My Account / Order Status" link below the ACCOUNT section at the bottom of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link below the ACCOUNT section at the bottom of our site. When logged in, you will see the option to print invoices on the My Account page.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).